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Going it Alone: Customer Service & Good Business Sense for Freelancers
Good Business Sense for Freelancers: How to Keep Your Clients Happy and Get Them to Commission You Time and Again
Introduction (2:36)
Customer Service 101 (13:05)
Know your Limits – and How to Broaden Them (11:30)
Making Things Easy for Your Clients (7:03)
Packaging and Sending Your Work (10:33)
Summary (2:50)
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Know your Limits – and How to Broaden Them
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